OUR LATEST INSIGHTS

Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

Cal Wilson / May 23, 2023

The importance of self-investment

“One of the best pieces of advice I ever received from a business advisor was to always invest in myself,” Candice Georgiadis, founder of Digital Day, once told Forbes. “This meant continuing my education and learning new things in order to stay ahead of the competition. Not only did this advice help me professionally, but it also helped me grow as a person.” 

Often, we are instilled with the belief that we have to give everything we can to outside forces; organizations, jobs, causes, people. However, it is just as important, if not more, that we invest time and effort into ourselves. 

In this issue of the Pulse, we examine what that looks like, and why it’s important.  

What does investing in yourself look like? 

While this is going to depend on each individual person and their goals, investing in yourself generally means putting time, money, and energy into your present and future. This could mean advancing your skills, taking the time for therapy, participating in a hobby, or working towards fitness goals. It could also mean taking steps towards career advancement, whether or not that is at your current place of employment.  

It’s easy to rationalize yourself out of truly committing to self-investment. With so much going on in our professional and personal lives – and with evolving tech increasing productivity, less time away from our work – investing in ourselves often gets deprioritized compared to things that feel more urgent.  

Like a financial investment, the yields gain over time.  

While making the decision to alter your routine in order to practice self-investment may seem difficult, or like adding more to your plate, it can have some pretty significant returns. They include: 

  • Building self-confidence and self-esteem. 
  • Improving old skills or acquiring new ones. 
  • Developing a refreshed sense of purpose or motivation. 
  • Building connections with likeminded individuals. 
  • Strengthening your adaptability/resiliency to change. 

In turn, all these gains lead to new or better career opportunities, promotions, increased satisfaction, and financial success.  

How do you start? 

If you’re looking to invest more in yourself, here are some concrete ways to begin: 

  • Set goals, write them down, and stick to them.  
  • Dedicate specific time each week to learning new things – this could be via books, podcasts, online tutorials, or in person classes.  
  • Make small, meaningful changes to your routine that you can hold yourself accountable for.  

In conclusion… 

It’s easy to forget to prioritize yourself. However, in the long run, self-investment has better returns than giving all of your effort to external causes.  

For financial, personal, and professional success, begin investing in yourself as soon as possible.  

Cal Wilson / May 15, 2023

The food and beverage industry and compressed gases

Compressed gases are an expense you might not think about very often. However, for the food and beverage industry, compressed gases like liquid nitrogen and carbon dioxide ensure health standards are met and operations run smoothly.  

In this article, we look at how compressed gases help power the food and beverage industry.  

Carbon Dioxide (CO2). 

CO2 is the most common compressed gas used in the food and beverage industry. It has a multitude of different applications, including, but not limited to: 

  • Drink production – most obviously, carbonated drinks need CO2 for that fizzy quality many of us enjoy. Carbonation also prevents drinks from spoiling during storage.  
  • Preservation of grains, fruits, and vegetables – when these foodstuffs are harvested and stored, they are often susceptible to pests. Adding CO2 to the facility helps protect them by killing insects or pests without leaving any harmful toxins on the foodstuffs that could impact consumers.  
  • Atmosphere control – adding CO2 to a storage environment through Modified Atmosphere Packaging (MAP) or Controlled Atmosphere Packaging (CAS) also helps keep perishables like fruits and vegetables fresh for a longer period by preventing ripening, toughening, and mold growth.  
  • Livestock slaughter – CO2 is used to immobilize animals before slaughtering. Using CO2 increases the blood pressure of the animals, resulting in better quality meat. 
  • Cryogenic freezing – this method of refrigeration uses CO2 because it’s faster, ensuring that the meat is better preserved without losing taste or texture. Products like meat, fruits, baked goods, dairy products, and more can all be stored with CO2 freezing.  
  • pH level control – CO2 can be used to control the pH level of certain products, such as fruit juices and wines. When CO2 is dissolved in water, it creates carbonic acid, which can be used to adjust the pH level of a product. 

Nitrogen (N2). 

Nitrogen gas is an inexpensive, widely available option for various processes in the food manufacturing and packaging industries. These include:  

  • Atmosphere control – like with CO2, N2 can be added to packaging and manufacturing environments to preserve freshness, protect nutrients, and prevent aerobic microbial growth.  
  • Aeration – nitrogen gas is used in the aeration process, which gives certain foods, like chocolate bars, a special texture and consistency.  
  • Beverage processing – for alcoholic beverages, N2 is often used to regulate the fermentation process, which helps preserve the flavor and aroma of the final product. 
  • Pressurization – a food processing method that inactivates spoilage microorganisms and foodborne pathogens. 

Oxygen (O2). 

Oxygen is an increasingly popular choice in the food and beverage industry due to environmental concerns and evolving regulatory standards. Oxygen is an alternative for several of the previously mentioned applications, including aeration and fermentation.  

Other gases commonly used.  

C02, N2, and O2 may be the most commonly used compressed gases in the food and beverage industry, but they are by no means the only ones used. Others include: 

  • Nitrous oxide as a pressure dispensing agent. 
  • Propane for aeration or propellant. 
  • Iso-butane as a propellant. 
  • Ethylene as a fumigant. 

In conclusion… 

Across all sectors of the food and beverage industry, compressed gases are integral in maintaining quality and safety.  

Cal Wilson / May 15, 2023

How to Help Employees With Disabilities Thrive

Did you know, companies that prioritize disability inclusion tend to be more profitable overall? The latest video from the TED series, The Way We Work, looks at some of the ways businesses and organizations can help disabled workers thrive, for the benefit of everyone. Watch below for some great tips and insights.

Cal Wilson / May 3, 2023

How to lead in a crisis

Humility, transparency and urgency are the keys to successfully steering an organization — big or small — through the challenges that come your way.

In this issue of the Pulse, we share a video from the TED series “The Way We Work” wherein leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion.

Cal Wilson / May 1, 2023

Who is still faxing in 2023?

There is a whole generation of adults in the workforce who have never, or rarely, had to use a fax machine. Fax machines, or early iterations of them, have been around since the mid-1840s, and have been a critical technology in business communications and transactions ever since. But in the age of eSignature, 5G, and the cloud, why are we still faxing? 

In this article, we investigate the longevity of this crucial business technology.  

Faxes have standards. 

Since the 1980s, fax machines have been operating on an international technical standard. Meaning, fax machines (and other systems capable of fax transmissions) conform to all current and previous standards. Fax machines therefore never become too outdated to use, and compatibility is maintained across all models.  

Likewise, because these standards apply across the globe, fax is still useful in doing international business.  

Faxes are secure. 

Because faxing isn’t done via the internet, instead relying on the connection between two devices, it’s an incredibly secure way to send information. That’s what makes it the preferred method of industries like healthcare, legal, and more. In fact, as much as 70% of healthcare providers still choose to use fax, despite modern software alternatives.  

Faxes are regulation compliant. 

Because of the tight standards and security fax technology offers, fax is built into the regulations for some industries. Depending on the nature of the information being transferred, your organization may be required to use fax.  

They’re still included in many telecom service offerings. 

You may not think about faxes very often, but service providers and their business customers still do. Faxing – or an eFax solution – is included in modern VoIP service offerings. Businesses searching for comprehensive communications suites won’t have to look far to find fax solutions.  

Sometimes, it just comes down to habits.  

Whether it’s user preference, or a resistance to change established systems, some businesses use fax machines because it’s the way things have traditionally been done. If it’s not broke, right?  

eFax is an option.  

eFax is a service that allows users to send and receive faxes electronically over the internet. It eliminates the need for a physical fax machine and phone line, and instead allows users to send and receive faxes through email or a web-based interface. With eFax, users can send faxes as email attachments, receive faxes as email notifications with attached fax documents, or access faxes through a web portal.  

eFax services also often include features such as digital signatures, fax archiving, and the ability to send and receive faxes from multiple devices, such as computers, smartphones, and tablets. eFax is commonly used by businesses and individuals who still need to send or receive faxes but prefer a digital, paperless solution. While it provides convenience and flexibility, it may not be as secure as traditional faxing methods in certain aspects, due to the required internet component.  

In conclusion… 

The global fax services market is expected to grow at 11.03% per year until 2027. In other words, although faxing may seem antiquated, it shows no signs of leaving our business culture. Due to its consistent standards and practical uses, the fax machine is here to stay.  

Cal Wilson / April 25, 2023

Four reasons to take risks in your professional life

Going into business is a calculated risk. So is moving to a new city for a new job, applying for a position outside of your comfort zone, or asking for a raise you believe you deserve. Whether you’re an entrepreneur, or a professional working for someone else, taking risks is important.  

In this issue of the Pulse, we look at risk-taking in your career, and why it’s critical for your career development.  

Opportunities for growth. 

Canadian writer and motivational speaker Robin Sharma once said, “If you’re not failing a lot, then you’re not doing very much.” 

Taking risks may sometimes lead to failures and mistakes, but it also opens new opportunities for professional and personal growth. Any time we do something that puts us outside of our comfort zone, we open ourselves up to acquiring new skills and valuable learning experiences.  

Stimulating innovation and creativity.  

Risks often involve trying new things, using new methods, considering new perspectives, and thinking outside the box. This can lead to breakthroughs that inspire innovation and creativity. New approaches not only develop your own existing skillsets but could also lead to wins on professional projects.  

For example, trying a new sales pitch may not only show you an alternative path forward to success, but can also offer valuable insights into what works with your prospects.  

Increasing your professional visibility.  

You’ve heard the expression, “fortune favors the bold?” Well, that’s because boldness and taking risks can get you noticed, where others may fly under the radar.  

Taking risks can help you get noticed by others in your industry or organization. When you take on challenging projects or roles, you increase the likelihood of gaining visibility and recognition for your work, which can lead to increased opportunities, networking, and career advancement. 

Avoiding career regret.  

No one likes being left with a heap of “what ifs”. We often regret the risks we didn’t take more than the ones we did. By taking calculated risks, you are giving yourself a chance to pursue your goals and aspirations, and you are less likely to wonder later in life what could have happened if you had taken that chance. 

In conclusion… 

There will always be risks in your professional career – some worth taking, some not. However, don’t resign yourself to never taking any calculated risks. There are lots of reasons why a well-planned risk could be in your favor.  

Cal Wilson / April 19, 2023

How Important is Changing Your Life?

We all have a choice when we are not happy or fulfilled. We can wallow in our misery, or we can choose to make a change. We can continue to feel trapped, diminished, and overwhelmed, or we can choose a road travelled by those we admire.

Call it following your dreams. Call it taking a leap of faith. Call it whatever you want – there’s a moment when pursuing your goals where, to change your life, you need to step past the point of no return.

That can be a scary prospect, especially for those of us who are calculated, thoughtful decision makers.

However, sometimes the hesitancy to take that fortuitous step forward can be the stumble that gets in the way of your success. That hesitancy, called ‘your comfort zone’, keeps you where you are right now.

In this article, we look at what it takes to really change your life. We will challenge you. Are you serious about your own complaints, your own unsettled concern for your future, your own need for accomplishment before you’re dead? Ouch, that’s blunt.

No Risk, No Reward

Renowned Louisiana painter, Walter Anderson, once said, “It is only when we take chances, when our lives improve.”

Let’s break this down. You’ve spent long hours thinking about what you want out of life. You’ve weighed the pros and cons, done a lot of self-reflection, and attempted to settle on a path forward you think would best suit you. Rather than work for the same boss, the same company, and the same old routine that, albeit stable, isn’t serving you anymore, you have choices.

The risk you need to take to change your life may not be reckless, but rather, fulfilling. Like Anderson suggests, it’s time to take that chance on improving your life, if you really do want to change your future and your fortunes.

Everyone Experiences Fear

Chances are that the hesitancy holding you back from changing your life is rooted in fear, uncertainty, and doubt. Humans are often powered by a survival instinct that lends itself towards the known and the stable, causing a fear of anything that might shake up our existing routine. Even if shaking it up is exactly what we really want and need.

So, the question is, ‘is our dream just a dream, or do we have the courage to make it reality’?

Some of the factors that cause fear when considering career options include:

  • Fear of the unknown/uncertain.
  • Fear of the cost.
  • Fear of failure.
  • A lack of trust in your own judgement.

Challenge Those Fears

You’ve probably heard the moniker, being brave isn’t lacking fear, it’s acting in spite of fear. And that’s true. But it’s easier said than done.

The important part of acting in spite of fear is challenging your thoughts and applying logic. First, to the situation. Then, to your own self-doubt. If you’ve done your research, and judged your own skills and strengths objectively, it’s likely that logic will dissuade most, if not all, your fears.

Ask yourself questions like:

  • What risks do I face?
  • What are my plans if those risks come to pass?
  • What is my exit strategy?
  • What do I stand to gain?
  • Am I willing to sacrifice to achieve my goals & dreams?
  • Can I see the road to prosperity, happiness, control, and fulfillment on my current path?

Once you can answer these questions, you’ll find the risks a lot less frightening.

Purpose defeats fear. Find Purpose. Decide.

There Are Others

A second method of dealing with fears is to think about other people you admire. Write down five people you look up to, or where you aspire to be similar. Then reflect on each of them, one at a time. Did they go for it? Did they bust through their fears? They had them too. Did they knock down barriers? Did they take the risk? The answer will be a resounding yes on all counts.

They are no better than you. They just decided. They just went for their quest.

Is Your Dream Worth the Bet?

What is your quest – more money, freedom, security, time for yourself and family, control of your future?

Most of us spend our lives working for other people’s gain. That’s usually not our dream. Often times, we are living something less than our dream to create a stable income, when our families depend on us, when loans need paying off, and so on. However, if you are serious about changing your lot, and if you’ve reached a point in your career where you have the means and the path to make a bet on your dreams, you owe it to yourself to try. Maybe it’s even your duty.

That is, if changing your life really is important to you.

Cal Wilson / April 19, 2023

Experiencing burnout?

Two-thirds of full-time workers experience burnout on the job. While our typical image of a worker suffering burnout might be a doctor, nurse, or therapist, this is a big problem in the corporate world as well. As it turns out, mismanaged corporations are a huge cause behind workplace burnout, and there is little the professional working for them can do if they choose to stay.

What is workplace burnout?

According to the Mayo Clinic, “burnout is a special type of work-related stress — a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.”

The World Health Organization calls it a “syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. It is characterized by three dimensions:

  • feelings of energy depletion or exhaustion;
  • increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and
  • reduced professional efficacy.”

Burnout is not considered a medical diagnosis, but an “occupational phenomenon.” Meaning, while certain people may be more likely to become burnt out, the fault does not lie inherently with the person, but is connected to their work.

The opposite of burnout is engagement.

UC Berkeley psychologist and the world’s foremost burnout expert, Dr. Christina Maslach, describes the antithesis of burnout as ‘work engagement’ or “a persistent, positive affective‐motivational state of fulfillment…”

Think of a job you’ve loved in the past. It didn’t necessarily exclude stress or working long, tiring days – in fact, some of the best positions require all of that. However, the measures taken by your management or employer to keep you motivated and engaged in that work were likely much more successful than a job you’ve hated.

What causes burnout?

We can understand burnout by thinking of everyone we work with, and ourselves, as having two sliding scales; one for satisfaction, and the other for dissatisfaction. Rather than satisfaction and dissatisfaction being opposites, they can work alongside each other, building up quite the reserve of frustration in an individual.

So, while a person’s passion and motivation to do their job well (satisfaction) might be high, the lack of their fundamental needs being met – lack of sufficient salary, personal time off, safe work environment, etc. – (dissatisfaction), might eventually overwhelm their motivation, leading to burnout. With burnout, it’s often a case of being a frog in a slow-to-boil pot; the employee might not notice their dissatisfaction all at once, because it’s a gradual, building process.

This begs the question, what are the main irritants that lead to the pot boiling over? A Gallup study of nearly 7,500 full-time employees sought to answer this exact question. It found the following to be the five most common causes of workplace burnout:

  1. Unfair treatment at work.
  2. Unmanageable workload.
  3. Lack of role clarity.
  4. Lack of communication and support from manager.
  5. Unreasonable time pressure.

The biggest takeaway from the Gallup study is that burnout is not inevitable. The findings emphasized that leaders “can prevent – and reverse – burnout by changing how [they] manage and lead [their] employees.” Meaning, if you’re suffering from burnout, and the onus is completely on you to change and get better, without any consideration from your workplace as to its role in the matter, you likely won’t find the relief you need in your current position.

Burnout treatment needs a different approach.

Unfortunately, most treatment for burnout is aimed, ultimately, at getting the individual to return to the workplace with successful performance.  This is not always congruous with what is best for the individual or what will prevent burnout from recurring.

If you’re suffering from burnout, and you find that your organization is unwilling to change, the hard truth is that you may not find relief. Leaving may be the best option for your overall health and wellbeing. Until corporate culture can adjust to meet its employees’ needs, businesses will continue to see turnover and burnout impacting their bottom line.

 

Joe Weppler / April 19, 2023

Schooley Mitchell Is Recession Proof

The term “recession proof” refers to industries and companies that are well insulated from the negative impact of an economic downturn. Traditionally, businesses that are least impacted by a recession are those dealing in essential services. Health care, grocery stores, senior care, maintenance – critical services that you just can’t do away with when trimming the fat.

There are plenty of steps that any business can take to help guard against recession, and one of the key ones is the concept of pay as you go. In other words, tying your business expenses to matching sales. If your business needs supplies, you pay for them from the sales generated within the same period the supplies last.

In a pay as you go model, lower overall expenses means fewer required sales to stay in the black. That’s why Schooley Mitchell is recession proof: Our services are just as relevant – if not more so – during a recession as they are in times of plenty.

Schooley Mitchell reduces business expenses for our clients, and there is no fee to do so. There is only a share of the savings. When business is good, our clients are focused on sales, growth, expansion – and expansion isn’t cheap. We help them optimize their expenses so their money can go towards building their business instead of in the pockets of their vendors.

When business is tough, they’re focused on weathering the storm. The most critical tenet in the recession proofing handbook is to carefully manage your expenses. After all, expenses come off the bottom line, which means a dollar saved is worth more than a dollar earned.

There are many cost-cutting initiatives that have negative impacts on the sustainability and growth of an organization – reducing product development, laying off staff or increasing prices of goods and services can be detrimental to the long-term health of a company. However, by reducing essential business service expenses, businesses are able to increase their profits without affecting the revenue-generating aspects of their business.

In other words, Schooley Mitchell’s services are critical during recession because they give businesses room to breathe. They save jobs, keep prices reasonable, and help maintain continuity. Schooley Mitchell is 100 percent elastic to economic conditions. Businesses will always want to reduce their expenses and save time dealing directly with their vendors. Schooley Mitchell also provides critical decision-making knowledge directly to our clients, and the security that comes along with knowing an independent business with marketplace clout is on their side of the table.

Cal Wilson / April 17, 2023

Improving your shipping packaging sustainability without breaking the bank

We know consumers care about sustainable shipping methods when online shopping. Recent studies have found that not only are as many as 69% of consumers willing to pay more for sustainable options, but nearly 50% of consumers have found an increased interest in sustainability in the past year.  

So, it may be in your business’ best interest to consider how you could make your shipping packaging more sustainable. But how expensive and realistic is that thought? In this article, we take a look.  

How much does sustainability mean to consumers?  

While consumers are willing to pay more for eco-friendly options, there is a limit. The majority of consumers who answered that they would pay more were willing to pay up to 5% more. Only 4% were willing to pay 20% more.  

What does this mean for your business? While a commitment to sustainable shipping options is becoming increasingly important to your customer relations and brand reputation, you are limited in how much of the cost of implementing those changes you can expect to recoup.  

When planning how to increase the sustainability of your shipping packaging, keeping this cost-benefit metric in mind will be important.  

There are several ways to make your shipping methods more eco-friendly.  

The thought of making significant changes to your shipping processes can be daunting, especially if there is extra cost involved. However, there are various solutions for your packaging’s sustainability, and not all of them come with a big price tag.  

Reduce package sizing/excess packaging. 

It’s always a little ridiculous when a big box arrives on your doorstep with a tiny item surrounded by heaps of plastic inside. It feels wasteful.  

One way your business can increase sustainability without significantly increasing costs is by optimizing package sizing and reducing excess materials. Smaller packaging creates less waste and reduces any shipping fees that are charged by dimension. Excess packaging inside your parcel or box, beyond what is needed to protect the contents of your shipment, is also an unnecessary expense that often ends up generating trash.  

Use recyclable materials where possible.  

Depending on your packaging options, recyclable materials may actually be a less expensive option than their alternatives. Cardboard boxes, for example, are as much as $15 USD cheaper than their plastic alternatives of the same dimensions. The opposite can be true of filler materials, though. Plastic packing peanuts, for example, tend to be less expensive than shredded kraft paper. However, re-examining your packaging and cutting down on excesses may reduce your need for expensive filler.  

When it comes to recyclable materials, some solutions may be more cost-effective than others. Doing your research, talking to vendors, and examining how much of that cost you can put on your customers will help you determine what is the best choice for your business.  

Increase customer awareness.  

With a little ingenuity, this is a very cost-effective option to reduce shipping waste. You can encourage customers to reuse or recycle packaging by including messages or symbols that highlight the recyclability or reusability of the packaging. For example, you can use packaging that can be easily repurposed or include instructions for how customers can recycle or reuse the packaging. This is not only a potentially creative way to connect with customers, but also helps educate them on the materials they, as consumers, are using.  

Implement reviews of your shipping environment.  

Regularly review and audit your packaging processes to identify areas where you can further reduce waste and improve sustainability. You can seek feedback from customers, employees, and stakeholders to identify opportunities for improvement. 

In conclusion… 

Transitioning to more sustainable business options can improve your reputation and relationship with your customers – but it doesn’t have to break the bank. Â