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Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

[email protected] / January 24, 2025

Recommendation for Best Signs LLC

To whom it may concern,

I am more than happy to write this letter of recommendation on behalf of a great company, Best Signs. Located in Montrose, Colorado, Best Signs is a premier provider of signage solutions that offers a wide range of signage services.

Best Signs stands out as a premier provider in the industry. It offers a comprehensive array of services to cater to diverse requirements. Its expertise spans from custom signage design to meticulous fabrication, precise installation, and reliable maintenance.

What truly distinguishes Best Signs is its talented team of professionals. With a wealth of experience and a commitment to excellence, the team consistently delivers top-notch results. Their dedication to understanding client objectives and delivering tailored solutions ensures that each project is executed with precision and meets the highest standards of quality.

Whether seeking to enhance brand visibility, promote events, or convey important messages, Best Signs are equipped to exceed expectations. I highly recommend Best Signs and its team for their exemplary workmanship and commitment to excellence. Its reputation for reliability, creativity, and outstanding customer service makes it a trusted partner for businesses of all sizes and industries.

Sincerely,

Matt Nagy
Optimization Specialist
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for Sweet Logic

To whom it may concern,

It is with great enthusiasm that I write this letter of recommendation on behalf of a great company, Sweet Logic. Established in 2018 and based in Arvada, Colorado, Sweet Logic specializes in creating healthy dessert options.

Sweet Logic was founded with intention to master tasty, low-sugar, low- carb and gluten free sweets that are gut healthy while still satisfying sugar cravings! It started with handcrafting a healthy mug cake recipe in the owner’s home-kitchen and has now become internationally recognized. Today, it offers a variety of products, including mini cookies, full-size dessert mixes, gluten-free options, and more.

Sweet Logic prides itself on providing convenient solutions for individuals seeking healthier alternatives while satisfying their cravings. The entire team is dedicated to creating tasty but healthy dessert options while also aiming to be a driving force in healthy snacks. Their mission is to help create easy and dependable options for people to have a no stress dessert while still feeling good about what is in each bite!

I wholeheartedly recommend Sweet Logic to anyone looking for tasty and health focused sweets that are enjoyable in the moment and can still benefit you in the long run. Its great team goes above and beyond to provide quality snack choices, providing a healthier option so you can live the sweet life.

Sincerely,

Matt Nagy
Optimization Specialist
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for Echo Ridge Dental

To whom it may concern,

I am pleased to provide a letter of recommendation for Echo Ridge Dental, a distinguished dental practice located in Wenatchee, Washington. Echo Ridge Dental is known for its exceptional care and commitment to patient well-being, making it a trusted choice for dental services in the region.

Echo Ridge Dental offers a comprehensive range of services designed to meet the needs of patients of all ages. From routine checkups and cleanings to more advanced procedures like dental implants, crowns, and root canals, the practice excels in providing high-quality care. It’s dedicated to ensuring that each patient receives personalized treatment in a comfortable and welcoming environment.

Echo Ridge Dental boasts a highly skilled and professional team, with each member contributing to its reputation for excellence. They are not only knowledgeable and experienced, but also compassionate, making it a place where patients feel truly valued. Their attention to detail and focus on patient satisfaction is evident in every aspect of the practice.

For anyone seeking reliable and top-tier dental care, I highly recommend Echo Ridge Dental. With its outstanding services and remarkable team, it stands as a leader in dental care in Wenatchee and beyond.

Sincerely,

Rob Jorgensen
Business Optimization Specialist
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for Wenatchee Valley YMCA

To whom it may concern,

I am delighted to provide this letter of recommendation for Wenatchee Valley YMCA, an organization that exemplifies excellence in promoting community well-being and fostering positive youth development.

Wenatchee Valley YMCA offers a diverse array of services aimed at improving the health, wellness, and overall quality of life for individuals and families in the community. From fitness classes and sports leagues to childcare and summer camps, it provides inclusive opportunities for people of all ages and backgrounds to engage in meaningful activities.

One of the most commendable aspects of Wenatchee Valley YMCA is its exceptional team of staff and volunteers. Their dedication, passion, and expertise play a pivotal role in delivering high-quality programs and services that meet the diverse needs of the community. With their unwavering commitment to the YMCA’s mission and values, they create a welcoming and supportive environment where individuals can thrive and achieve their full potential.

I wholeheartedly endorse Wenatchee Valley YMCA for its outstanding services and the remarkable team that drives its success. The Wenatchee Valley YMCA’s impact on the community is profound, enriching the lives of countless individuals and families in the area.

Sincerely,

Rob Jorgensen
Business Optimization Specialist
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for Wilkinson Supply Co

To whom it may concern,

I am writing to strongly recommend Wilkinson Supply Co, for being a distinguished provider of premium kitchen, bath, and appliance products. With decades of experience, Wilkinson Supply Co has built a reputation for offering top-tier products that meet the needs of both its residential and commercial clients.

Wilkinson Supply Co. carries a diverse selection of high-quality fixtures and appliances designed to enhance any space. From kitchens to bathrooms, it has you covered. Its commitment to providing exceptional products and services has made it a trusted name in the industry.

The team at Wilkinson Supply Co. is what truly sets this company apart from others in the industry. Each one is highly skilled and knowledgeable, always ready to provide expert consultations and assist customers in selecting the right products for their specific requirements. Their commitment to customer service is evident in their attentiveness and willingness to go above and beyond to ensure customer satisfaction.

I confidently recommend Wilkinson Supply Co. for its quality products and excellent customer service. With extensive experience and a great team, Wilkinson Supply Co is a standout choice for anyone looking to elevate their space with reliable and high-quality appliances.

Sincerely,

Bryan Woodlief
Business Optimization Specialist
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for King Kold

To whom it may concern,

It is with great enthusiasm that I am writing this letter of recommendation on behalf of King Kold. Starting as a father and son business to help provide people with cold storage for their beef, King Kold is now a fourth-generation, full-service food supplier.

For over 55 years, King Kold has been a fixture in its community, offering a wide range of products including fresh and frozen meats, fully cooked entrees, specialty portioned burgers, sausages, steaks, heat and serve items, pizza toppings, and much more. It is committed to providing quality products to food distributors, food service providers, and the families in its community.

The team at King Kold all share the values that the business was founded on, and each one strives to provide dedicated customer service that goes above and beyond expectations. They work hard to maintain quality and ensure all orders are completed properly before leaving. With a sense of family orientated values, the team at King Kold provides elevated customer service with a friendly welcome every time.

I wholeheartedly recommend King Kold to anyone looking for a trusted food supplier. Its commitment to customer service and exceptional products makes it an ideal partner for restaurants, food distributors, and more.

Sincerely,

John O’Connell
Strategic-Partner
Schooley Mitchell

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[email protected] / January 24, 2025

Recommendation for Classic Cupboards

To whom it may concern,

I am pleased to write this letter of recommendation on behalf of Classic Cupboards. Founded in 1983, Classic Cupboards is now a second-generation, family-owned business that specializes in customized cabinetry and design services.

Classic Cupboards has always focused on tailoring products and services to the needs of customers, creating customizable cabinetry. The team helps with planning and designing different remodelling projects including kitchens, bathrooms, laundry rooms, bars, home offices and more. No matter what your personal style is, they will utilize a large array of products to create the custom design of your dreams.

The team at Classic Cupboards consists of professionally trained designers who understand the importance of tradition within the communities they serve, while also striving to help craft the designs of the future. Adopting a collaborative team-based approach with clients ensures the best possible planning and design outcomes. By utilizing a diverse range of high-quality products, every project is crafted with an emphasis on reliability, performance, and lasting value.

I wholeheartedly recommend Classic Cupboards to anyone looking to update their home. With a unique design approach and professionally trained team, Classic Cupboards can help provide you with customized designs to create your dream space.

Sincerely,

Charles Carriere
Strategic-Partner
Schooley Mitchell

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Ian Nairn / January 23, 2025

Featured in Wood River Weekly: Continuous Improvement


Originally Posted On: Wood River Weekly

By Mike McKenna

It’s pretty easy to get apathetic about almost anything in life, especially things like our daily duties for work. That’s why most of us follow the simple motto: “If it ain’t broke, don’t fix it—even if it isn’t running very smoothly or cost-efficiently.”

That’s where the continuous improvement theory comes in handy. It’s a process of regularly evaluating your business or nonprofit to find ways to improve and reduce wasted effort, resources and, most importantly, money.

“If you don’t continuously try to improve, any process will start to degrade,” John Rumasuglia said, and he should know.

John spent his career as a consultant in the manufacturing and supply-chain industry, helping improve efficiency and costs.

“I have a passion for any process-type stuff. I really enjoy making things streamlined, taking out waste in a good way,” he said.

John grew up in Boston. After serving in the Navy, he spent 30 years working in the Silicon Valley and Bay Area.

One year, John and his wife, Pauline, came to Hailey to visit a friend and instantly connected with the place. They soon came back for another visit and Idaho really got ahold of them, so they bought a cabin at Smiley Creek that they owned for nearly 20 years.

When it came time to retire, John and Pauline began traveling around the Mountain West looking for a new place to call home. But nothing they visited compared to their feelings for Idaho.

“Nothing beats Sun Valley, “ John said.

So they decided to build a home in Hailey, but retirement didn’t really sit well with John. He wanted to do more and become active in our community. That’s what led him to Schooley Mitchell.

Schooley Mitchell is the largest independent cost-reduction consulting firm in North America. It’s basically a company that helps other companies of all sizes focus on continuous improvement. It was just up John’s alley.

“I like working, but wanted to do something different, something that can help me be part of the community and make a difference,” John said.

The Schooley Mitchell system is pretty simple. Basically, they come in and assess and track all the costs of doing business (like telecom, software, waste, shipping, processing fees, etc.) and figure out where they can save money. There are no up-front costs; Schooley Mitchell only takes a percentage of the savings they find and create. And those saving can be large. Most businesses or nonprofits can reduce costs by an average of 28%, or more than $10,000 or more in benefits annually.

“People don’t even realize they’re being overcharged or that there are other options. That’s where we can help,” John said. “We can help them save money that usually goes out of our town and keep it here in our community.”

By helping locals focus on continuous improvement, John can fulfill his goal.
“I want to make a difference for small businesses and nonprofits in the Wood River Valley,” John said. When asked what the “catch” was, he simply replied, “I get to feel good about how I helped our community.”

Find out more by contacting John at (208) 266-5252 or [email protected].

[email protected] / January 21, 2025

Schooley Mitchell Spotlight for Ten Point Complete

TenPoint Complete: There For All of Your Customer Contact Needs

Meet John Webb, partner and account manager at TenPoint Complete, a family- founded company headquartered in Plain City, Ohio. TenPoint Complete provides business process outsourcing to companies of all sizes through their contact center services.

“We take administrative burdens off of companies, things that they don’t want to do themselves or are not their core competencies,” says John.

While TenPoint Complete offers many specialized services, their main offering is through their contact center – powered by the world’s number one CRM and technology platform. Through the use of customer satisfaction and NPS measurement, employee engagement surveys, scheduling, help desk, IVR artificial intelligence and customer journey mapping, TenPoint Complete assists other companies in being able to understand and learn more about those they service.

As a company whose start was in pharmaceutical telemarketing and has transitioned over time into a call center, contact center and now proudly a business development center for automotive, insurance and government entities, TenPoint Complete is committed to evolving with the technological landscape.

As they are a smaller company, John is aware of the way technology is becoming extremely prevalent in business today, “I think technology is levelling the playing field to a certain extent so understanding how to take advantage of that is a big challenge.” Albeit a challenge they don’t shy away from, while TenPoint Complete has been providing social media and video review services for the last few years, they also look forward to more discovery and experimentation within these areas in the near future.

So, when John isn’t being a customer service whiz, what does he like to get up to?

You might be surprised to know that he is a bit of a thrill seeker, having raced for fun on the Indianapolis Motor Speedway and Daytona, “That’s certainly a rush, going 153 miles per hour taking a sharp right turn, that’ll get your attention pretty quick! It’s my passion away from work.”

If you’ve ever found yourself wanting to understand your clientele on a deeper level (or want to chat about the fast and furious life of car racing) reach out to John at TenPoint Complete.

Visit their website to learn more!

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