OUR LATEST INSIGHTS

Up to date, high-level business information that is relevant to our clients and contacts, helping keep up to date on the ver-changing business world of today.

Learn More

Brittany Powers / April 4, 2024

Testimonial Letter from Barrett School of Music

March 28, 2024

My company, Barrett School of Music has only been working with William and his team at Schooley Mitchell for a few months, but the positive impact on our operations and finances is already easy to see and feel.

Although we have internally attempted to negotiate on several occasions with our merchant service provider, we have never had any luck. In fact, those conversations have been drawn out with no clear standardization and poor customer service. Utilizing Schooley Mitchell has entitled us to huge savings on a monthly basis, which will only increase as our company grows.

Another major win here is the fact that William’s team now handles all communications with our merchant service company. We never interact with them now, and Schooley Mitchell acts as a watchdog, looking for better deals and continuing to negotiate on an appropriate timeline with our provider.

We have loved working with William’s team and will look for additional areas where we can further utilize Schooley Mitchell.

Laura Hollis
Founder and Owner
Barrett School of Music

Tampa; 813-999-2829
Miami: 305-976-6267
[email protected]

 

Visit the Website 

Download the PDF

Brittany Powers / April 2, 2024

Check Out ECHL

ECHL

Are you interested in an amazing time out with your family and/or friends that includes an exciting atmosphere, incredible entertainment, and great food/drink options, all at an affordable price? Then check out an ECHL game. With 28 teams in 20 states and two Canadian provinces, chances are there’s a great experience waiting for you pretty close to home.

Brittany Powers / March 26, 2024

Testimonial Letter from the Jordan Center

To Whom It May Concern:

Schooley Mitchell of Louisa (Lee and Marla Balaklaw) has been our business optimization and cost reduction specialists for ten years, for our nursing home. We keep renewing with them, because they keep performing for us. They have saved us tens of thousands of dollars over time on telecom. In the last three years they have started optimizing waste costs for us, including dumpsters, shredding. and medical waste. They saved us tens of thousands of dollars more in the waste cost segment.

Schooley Mitchell’s persistence in staying on top of vendors and making sure that the vendors charge us what is contracted, has been a huge help to us over time. Vendors don’t seem to be able to maintain contracted prices, and Lee and Marla hold them to task. Our cell phone costs have been optimized, and Lee and Marla have assisted us with cell phone upgrades. They have had upgrade fees waived, and obtained below retail cost pricing for us.

Schooley Mitchell also monitors our internet bandwidth utilization. Recently they found our bandwidth utilization had jumped up. They got our IT vendor involved to track down the issue, and bring utilization back to normal.

Lee and Marla have created a succession plan for us for our old phone system, just to be ready, if something happens to it. They have also optimized our television costs, and are keeping our TV vendor in line. They also recently handled a problem for us, with our internet service provider during an internet outage.

I highly recommend other medical entities, and businesses hire Schooley Mitchell to deal with their cost and service issues in different cost categories that they cover.

Sincerely,

David McKenzie Jr

Administer, The Jordan Center

 

Download the PDF

Visit the Website

Brittany Powers / March 25, 2024

Letter of Recommendation for Call Center Connect

To whom it may concern,

It is with great pleasure that I write this letter in recognition of the amazing services provided by Call Center Connect, a distinguished telecommunications company offering exceptional call center services to businesses across various industries.

Call Center Connect, a women-owned enterprise, prioritizes building personal connections with each client, ensuring their needs are met with precision and care. With a commitment to excellence, they provide round-the-clock support, 365 days a year, through its team of friendly live receptionists.

Their off-premise extension of office services guarantees accurate call handling, message delivery tailored to client preferences, and comprehensive call monitoring for quality assurance. Call Center Connect’s flexibility in dispatch methods, including phone calls, faxes, emails, and more, ensures seamless communication tailored to individual business needs.

In addition to its wide range of services, Call Center Connect specializes in supporting industries such as oil and gas and healthcare. Their expertise in managing service alarms for well sites and compressors, combined with a deep understanding of industry-specific protocols, positions them as a trusted partner for businesses in these sectors.

For medical professionals seeking efficient and reliable communication solutions, Call Center Connect offers specialized medical phone services, enabling healthcare providers to deliver exceptional care to their patients with ease.

Call Center Connect stands out for its dedication to client satisfaction, industry expertise, and personalized approach to communication solutions. I wholeheartedly recommend its services to any business seeking to enhance its communication infrastructure and elevate the customer experience.

Sincerely,

Laura Fitts
Strategic-Partner
Schooley Mitchell

 

Visit the Website

Download the PDF

Brittany Powers / March 19, 2024

Check Out ALPCO

If your company is involved in life science research and you need to easily access assays, products, and other tools that are essential to your work, ALPCO is the company to trust. They’ve been developing and distributing the highest quality life science solutions for over 30 years.

Brittany Powers / March 18, 2024

Featured Client Dash

If you are a sports fan looking for that signature item to add to the room in your home dedicated to your fandom, DASH is the best place to find it. Whether it’s a signed specialty jersey, a used piece of equipment, a custom poster, or even something you’d never think of, DASH makes it so easy to get in on the bidding, even if you’re nowhere near the stadium/arena.

Brittany Powers / March 15, 2024

Letter of Recommendation from TIGHTCO

To whom it may concern,

I have known Rod Holter for over 25 years and was delighted to hear that he was representing Schooley Mitchell, and could potentially achieve savings for my business. I knew we could trust Rod and his team to provide this service with professionalism and care that would be meaningful to my business.

Operating a multi-site manufacturing operation has a unique set of challenges. These challenges all too often can distract my team from getting the best value with some of our overhead suppliers. In fact, we simply do not have the data to know what the best deal may look like, but we discovered that Schooley Mitchell does.

Rod’s team analyzed 8 cost categories by reviewing our supplier invoices to determine whether savings could be found. The process is truly seamless for the client. All that was required was a quick conversation about our set up, access to our invoices and contracts, and then Schooley Mitchell did all the work from there.

My confidence was proven spot on when Rod came back to me and presented the report showing that Schooley Mitchell was able to identify more than six figures in annual savings. These savings allow us to better serve our customers and staff, which means a lot to our business.
We are very happy with the work Rod and his team at Schooley Mitchell have done for TIGHITCO and strongly recommend any business or organization take advantage of their services and partnership.

Sincerely,

Mark Withrow,
President & CEO, TIGHITCO

Visit the Website

Download the PDF

Brittany Powers / March 14, 2024

Testimonial Letter From Claggett & Sons Inc

To whom it may concern,

As a General Contractor in Central Ohio, our business is always on the go and always looking for ways to make this business run much smoother. Jim Lichtenberg from Schooley Mitchell has worked tirelessly to make sure we have options that will make us run much more efficiently as well as save money.

A little over a year ago, we were looking for a credit card processing solution. Since we are not a retail establishment, the difficulty with this is finding a processing company that would not charge an outlandish fee on the months we didn’t have any transactions. Recently, we ran into a snag where we sent a rather large amount through, and the processing company flagged it. However, this is where the story gets more interesting. Because we hadn’t been with the processing company long enough to know these kinds of procedures, the email telling us that ·we had a flagged transaction went to the spam folder.

I quickly brought Jim in on this snafu, and he walked beside me every step. He stayed on top of all the communications, touching base with me on a regular basis to make sure I had what I needed and also to make sure I knew he was more than happy to go to bat for me.

It took a little over two weeks to sort out, and Jim was a huge part of the resolution. It is a pleasure to do business with someone who cares about MY business as if it were his own and I highly recommend Jim to help support your business as well.

Thanks, Jim!

Sincerely,
Renae Spurgeon,

Office Manager Claggett & Sons, Inc.

Visit the Website

Download the PDF