"I was most interested in having him evaluate our Merchant Services. However, we had just renegotiated our credit card fees a year earlier, so I told William to go ahead, but told him he wouldn't find anything. Well, I was wrong. His team found a way to cut our fees by 37%, which translated to over $10,000 the first month alone -over $100,000 annualized! We needed to switch to another vendor, but they helped us through that process and made the transition easy and quick."