Testimonial Letter From Claggett & Sons Inc
To whom it may concern,
As a General Contractor in Central Ohio, our business is always on the go and always looking for ways to make this business run much smoother. Jim Lichtenberg from Schooley Mitchell has worked tirelessly to make sure we have options that will make us run much more efficiently as well as save money.
A little over a year ago, we were looking for a credit card processing solution. Since we are not a retail establishment, the difficulty with this is finding a processing company that would not charge an outlandish fee on the months we didn’t have any transactions. Recently, we ran into a snag where we sent a rather large amount through, and the processing company flagged it. However, this is where the story gets more interesting. Because we hadn’t been with the processing company long enough to know these kinds of procedures, the email telling us that ·we had a flagged transaction went to the spam folder.
I quickly brought Jim in on this snafu, and he walked beside me every step. He stayed on top of all the communications, touching base with me on a regular basis to make sure I had what I needed and also to make sure I knew he was more than happy to go to bat for me.
It took a little over two weeks to sort out, and Jim was a huge part of the resolution. It is a pleasure to do business with someone who cares about MY business as if it were his own and I highly recommend Jim to help support your business as well.
Thanks, Jim!
Sincerely,
Renae Spurgeon,
Office Manager Claggett & Sons, Inc.
